Terms and Conditions
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These terms and conditions govern the use of www.c-ritter.com (the “Site”). This Site is owned and operated by CRITTER LTD. This Site is an e-commerce website.
CRITTER LTD (company number: 12191867) is a registered company with offices located in Greenwich, London.
To contact us please email Info@c-ritter.com
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
The Terms and conditions on this site refer to all available goods on the site. These include:
It is of our legal requirement to supply goods that match the description of the goods you order on our site. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
All content published and made available on our Site is the property of Christoph Ritter Studio and the Site’s creators. This includes, but is not limited to images, designs, audio, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
If necessary, We reserve the right to reject, cancel or modify your order. If the payment has already been processed you will receive a full refund. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Payments we accept the following payment methods on our Site:
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Standard delivery by courier. Delivery takes 7-10 days depending on day of order and final delivery address, however do be aware that delivery will take place as soon as reasonably possible. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and bank holidays.
If you purchased a product from outside of the United Kingdom you are subject to pay any and all import fees and taxes as applied by the country of final destination. Please check local rules and restrictions before making a purchase. CRITTER is not liable for any import duties and taxes and we are not responsible for your failure to do so.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
As a customer you have the right to cancel a purchase and return an unbroken, undamaged and unworn item. a customer you will be responsible for all return postage costs. return and Refund requests must be made within 14 days after receipt of your goods.
Refunds and returns do not apply for goods that have been worn, used or damaged.
Returns can be made by mail.
If you wish to return your order, please email us at firstname.lastname@example.org detailing your order and the reason for your return before you decide to mail the good(s) back.
All returns must be mailed to C RITTER, Meridian house, Royal Hill, SE10 8RD, London, United Kingdom.
Christoph Ritter Studio and our directors, officers, employees, subsidiaries, and all affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
If at any point in time you feel as if these terms and conditions have been violated, not respected and/or not met, please get in touch immediately with email@example.com to solve the issue at hand.