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When you visit the site, we automatically collect certain information about how you interact with the site. This is all automatically-collected information. All personal data collected by C Ritter is kept safely with the help of advanced technology and used only for the purpose of enhancing and tailoring the shopping experience for the customer. 

 

What data we collect: 

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When you enter the site the data we collect includes information about your browser, IP address, time zone, and some of the cookies that are installed on your device. We also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the site including the path you take to check out. 

 

Why we use your data: 

 

• To enhance and tailor the shopping experience for the customer

• To provide you with the products or services you have bought or requested from the website (e.g. processing your payment and delivery address, internal accounting…) 

• To manage your C Ritter profile

• To allow you to receive relevant information and tailored marketing content based on your actions on our site. 

• To conduct our business securely and protect our activities 

• To better understand, optimise, manage and assess our website and other means of communication

 

When do we collect your personal information? 

 

When you interact with us, either online or in person, you may share with us your personal information when:

• You buy a product or subscribe to a service;

• You create a C Ritter profile, join our loyalty scheme, participate in a contest, join a reward program or link your social media account to your C RITTER profile; 

• You subscribe to our mailing services;

• You interact with us or seek advice and share personal information through our websites, our social media pages, our sales associates in a store, at a trade show, at events or through our customer services;

• You use your device to browse activity across different websites: 

• A personal shopper, or any other agent acting on your behalf interacts with us in particular to buy a product or subscribe to a service for you;

• Your information is shared with us by our approved partners, with your prior consent where required.

 

Customer communication

 

When you subscribe to our mailing list or create a C RITTER profile, the brand receives your contact information to contact you about any new discounts, providing you our newsletter, invoices, new and special arrivals and/or order confirmation. This will only ever happen through email. 

You can opt out of this at any time. However, opting out will affect products or deals relative to your location or demographic. 

 

Security information

 

A customer’s card details are always encrypted and are only used to receive funds relating to a product or service and will never be shared with other individuals, 3rd parties or institutions. We value your financial details as much as you value them yourself. Furthermore, you, as a customer, will always hold the right to access your personal information as well as to be permanently deleted from our databases. 

We, Christoph Ritter Studio, respect and value our consumers’ privacy. If you believe our privacy policy has been violated or if we have not stood by it, please contact info@c-ritter.com immediately.

 

Age restrictions 

 

This website is not intended for customers below the age of 15. We do not knowingly collect personal informations of customers below the age of 15. If you are under 15, please do not provide any information on this website. 

 

Future changes 

 

As our business grows and changes, our policies may do the same. We hold the right to change our policies at any point in time and you hold the right to be notified of such. For this reason, any time a change has been made to our privacy and any policy, you will be contacted by Christoph Ritter Studio via email to make sure you’re up to date will all the changes we make. 

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Please get in touch with us if you have any further questions. 

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